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Skill
Requirements
Mental
- Basic
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Attention to detail.
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Ability to work with numbers.
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Ability to follow directions and procedures.
Mental
- Specialized
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Good business english.
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Good typing and 10-key pad skills.
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Knowledge of alphabetic and numeric filing.
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Ability to use computers effectively.
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Ability to follow billing procedures.
Social
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Good verbal and written communication skills.
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A team player.
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Good customer relationship skills.
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A professional demeanor.
Physical
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Requires working in a seated position, looking
at a computer screen for prolonged periods.
Skill
Maintenance Requirement
Minimal. It is possible to learn a set of
skills for a particular office and use those
skills over and over if desired. Or, one can
get exposed to different types of insurance
policies and companies. Policy specifics will
change over time, and it is important to stay
up to date on these.
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Experience
Prerequisites
Previous
office experience is helpful, and many Insurance
Claims Clerks start out as File Clerks. Experience
with public contact, such as retail sales,
is also helpful, as is experience with word
processing software, spreadsheets, and electronic
billing systems.
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Education/Training
Required
A
high school diploma is generally considered
sufficient for these jobs. Courses in typing
and word processing, as well as math, are
helpful.
Jobs
such as Claims Adjusters or Examiners often
require a college degree.
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