ACTION BULLETINS (PY 2000)
AB 16 DIRECT REFERRAL: Exceptions to the Steps to Success Process
AB - #16
Effective Date: July 1, 2001
ACTION BULLETIN
TO: ACCESS One-Stop Career Centers
DATE: June 29, 2001
SUBJECT: Direct Referral: Exceptions to the Steps to Success Process
Purpose of Bulletin:
EASTBAY Works (EBW) has established a common way for customers to flow from core to intensive to training services in the one-stop career centers regardless of their eligibility. The Alameda County Workforce Investment Board (WIB) transmitted the procedures in Action Bulletin #3. It includes “Steps to Success”. The standardization of the client flow guarantees that customers will receive a minimum of job seekers services that the EBW Partnership determined necessary. A customer’s WIA eligibility for targeted programs is determined through the sequence of services. This process is consistent with WIA regulations that eligibility be determined at each service level.
Recently, our local partnership requested that WIB staff consider certain exceptions to the Steps to Success model. On 5/31/01, WIB staff conducted a focus group of the partners and agreed to develop procedures for a “direct referral” out of core to intensive services. Based on the group’s input, the following are acceptable reasons for a direct referral:
1. Partner Agency co-Enrollment
Job seeker is enrolled in a One-Stop Career Center System partner funded program, and can benefit from coordinated WIA funded services.
2. NAFT/TAA co-Enrollment
Job seeker is enrolled in NAFTA/TAA funded training, and can benefit from coordinated WIA funded services.
3. Pending On-the-Job (OJT) Contract
Job seeker is pending an On-the-Job training opportunity either employer, program, or self-initiated.
4. Limited English Language Proficiency
Job seeker is limited in English language proficiency as determined by standardized test scores, social service records, school records, and/or documented source.
5. Deficient in Basic Literacy Skills
Job seeker is deficient in basic literacy skills as determined by standardized test scores, social service records, school records, and/or other documented source.
6. Occupational Obsolescence (Plant Closure)
Job seeker was laid off due to plant closure, and
Job seeker skills are obsolete, and
Job seeker is unlikely to return to the same or similar occupation
7. Other Barriers
Job seeker has other identifiable barriers that preclude completion of the Steps to Success process prior to WIA enrollment.
Citation(s):
Workforce Investment Act Section 134
Procedure:
The one-stop career centers may document a “direct referral” from core to intensive services and register a job seeker prior to his/her completing Steps to Success. However, all registered job seekers must complete Steps to Success prior to exiting the program.
Action:
When using the direct referral process, ACCESS One-Stop Career Centers must follow the new procedures outlined in the WIA Eligibility TAG. Please refer to page 12 for a list of acceptable documentation. Please share this information with the appropriate staff and partners.
Information & Inquiries:
Jane Myers
Workforce Development Specialist
Alameda County Workforce Investment Board
(510) 728-7865
"jmyers@co.alameda.ca.us"
Attachment(s)
1. Eligibility TAG Revisions
2. Direct Referral Form
cc: WRS Unit
Direct Referral Form
Exception to Steps to Success
Issues Precluding Completion of Steps to Success Prior to WIA Enrollment
Customer Name: ___________________________________ SSN: _______________
1. Partner Agency co-Enrollment
Job seeker is enrolled in a One Stop Career Center System partner funded program, and can benefit from coordinated WIA funded services.
2. NAFTA/TAA co-Enrollment
Job seeker is enrolled in NAFTA/TAA funded training, and can benefit from coordinated WIA funded services.
3. Pending On-the-Job (OJT) Contract
Job seeker is pending an On-the-Job training opportunity either employer, program, or self-initiated.
4. Deficient in Basic Literacy Skills
Job seeker is deficient in basic literacy skills as determined by standardized test scores, social service records, school records, and/or other documented source.
5. Limited English Language Proficiency
Job seeker is limited in English language proficiency as determined by standardized test scores, social service records, school records, and/or other documented source.
6. Occupational Obsolescence for Dislocated Workers
Job seeker was laid off due to plant closure or reduction in workforce, and
Job seeker skills/transferable skills are obsolete, and
Job seeker is unlikely to return to the same or similar occupation per LMI data.
7. Other Barriers
Job seeker has other identifiable barriers that preclude completion of the Steps to Success process prior to WIA enrollment as described below:
___________________________________________________________________
___________________________________________________________________
A condition of this referral is that the Steps to Success process will be completed prior to exit.
Staff Signature:______________________________________ Date:______________
Supervisory Approval Signature: ___________________________________________
The Direct Referral process identifies job seeker issues that preclude completion of the Steps to Success prior to WIA enrollment. A condition of this referral process is that the Steps to Success will be completed prior to exit from the program.
Note: Documentation of identified issues will be maintained in the case file at the One Stop Career Center, and subject to audit.
1. Partner Agency co-Enrollment
Job seeker is enrolled in a One Stop Career Center System partner funded program, and can benefit from coordinated WIA funded services.
2. NAFTA/TAA co-Enrollment
Job seeker is enrolled in NAFTA/TAA funded training, and can benefit from coordinated WIA funded services.
3. Pending On-the-Job (OJT) Contract
Job seeker is pending an On-the-Job training opportunity either employer, program, or self-initiated.
4. Deficient in Basic Literacy Skills
Job seeker is deficient in basic literacy skills as determined by standardized test scores, social service records, school records, and/or other documented source.
5. Limited English Language Proficiency
Job seeker is limited in English language proficiency as determined by standardized test scores, social service records, school records, and/or other documented source, including staff declaration.
6. Occupational Obsolescence for Dislocated Workers
Job seeker was laid off due to plant closure or reduction in workforce, and
Job seeker skills/transferable skills are obsolete, and
Job seeker is unlikely to return to the same or similar occupation per LMI data.
7. Other Barriers
Job seeker has other identifiable barriers that preclude completion of the Steps to Success process prior to WIA enrollment as described below:
__________________________________________________________________
___________________________________________________________________
Staff and supervisor signatures are required for this referral process.
DIRECT REFERRAL – Enrollment in WIA Funded Staff Assisted Services
CRITERION
ACCEPTABLE DOCUMENTATION
PARTNER AGENCY CO-ENROLLMENT
NAFTA/TAA CO-ENROLLMENT
PENDING OJT CONTRACT
DEFICIENT IN BASIC LITERACY SKILLS
LIMITED ENGLISH LANGUAGE PROFICIENCY
OCCUPATIONAL OBSOLECENSE
OTHER BARRIERS
-Enrollment Forms from Partner Agency Program
-Partner Agency Staff Declaration
-Collateral Contact to Partner Agency
-Enrollment Forms from NAFTA/TAA Program
-NAFTA/TAA Program Staff Declaration
-Collateral Contact to NAFTA/TAA Program
-Customer Resume/Work-up, and
-Employer Insurance, and
-Workman's Compensation Liability Info, and
-Job Description
-Standardized Test Scores
-Social Service Records
-School Records
-Staff Declaration based on customer interview
-Standardized Test Scores
-Social Service Records
-School Records
-Staff Declaration based on customer interview
-Laid off Due to Plant Closure or Reduction in Workforce, and
-Skills/Transferable Skills are obsolete for industry/occupation,
-Unlikely to Return to same or similar occupation per LMI data.
-Staff Declaration of Other Barriers that preclude completion of Steps to Success prior to enrollment. Barriers may include, but are not limited to:
physical, mental, emotional and/or learning disabilities.
Acceptable documentation to be maintained in case file at the One Stop Career Center.
Submission of Direct Referral Form to the C/IPU is required for eligibility determination review. Refer to Page 62 for the Direct Referral Form
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